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Responsibilities:

System administration of Learning Management System (LMS) including user administration, reporting, system configuration, testing, support and issue resolution
Design & administer Instructor Led Training (ILT), Virtual instruction Led Training (VILT), distant learning programs in SumTotal blended format
Create & build complex multilingual training plans including sessions, classroom activities, business processes, questionnaire, assessment, notification templates, distribution groups, survey with in the LMS tool
Design and develop reporting dashboards, tables, metrics for business stakeholders
Troubleshoot and resolve data/reporting issues
Perform both routine and ad-hoc data analysis, including arranging data into meaningful conclusions using charts, graphs, pivot tables for training programs
Work closely with key stakeholders, functional LMS leads to align learning solutions & strategies
Provide routine system training services and other initiatives to business leads
Create guides & job aids for LMS applications and new feature releases
Drive operational changes required to support centralized service delivery learning teams
Stay current with emerging trends and practices for learning systems
Work independently with minimal supervision

Skills:

2+ years of LMS administration experience in a global company using Cross Knowledge, Saba, SumTotal, Success Factors, Cornerstone, or next generation learning management system
2+ years of experience creating Complex training modules in LMS & troubleshooting training courses with SCORM, AICC, and/or xAPI
1-2 years Instructional Design & content management experience using Articulate, Camtasia, AdobePresenter, DominKnow
1-2 years of experience with reporting domains and database reporting using SQL queries
Extensive knowledge in Learning & Development concepts, strategies & methodologies, content development, training plans, migration
Experience in some of the following areas: SQL queries, HTML, CSS, Crystal Reports, Windows OS, data security, ServiceNow Incident management, Microsoft office

Education:

Bachelor’s degree in Computer Science or Instructional Designing with minimum 4-5 years of work experience required.

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