Job Description

Responsibilities:

• Release Planning, preparing Release reports and Managing Release plan execution

• Maintaining project management & tracking tools like Clarizen, Microsoft project, Microsoft excel, Service-Now Task board for RM

• Following up with DBA, Admin, Server & other infrastructure teams to execute the plans for the preparation of dev, SIT, UAT instances & production cutovers & Disaster recovery testing

• Co-ordinating Managing the Release logs, Instances and DB inventories

• Preparing the metrics presentations on Change management, incident management, release report, etc.

• Co-ordinating with teams in different time zones viz. EMEA, APAC, US, Brazil, India time-zones

• Coordinating with QA & Business Analyst teams for sanity testing

• Sending the release communication mailers

• Holding scrum meetings for various projects and publishing minutes of the meeting and planning & executing those projects

• Producing status reports for all projects being worked upon

• Handling deployments

• Working on HP PPM Kintana for deployments

• Preparing power point presentations

• Scheduling & running bridges for production support and sending communications to management at regular intervals

• Scheduling & running bridges with various infrastructure & IT teams for troubleshooting of issues in various non-production environments

• Conduct sign off meetings for SIT, UAT cycles or for production cutover plan finalization

• Sending the downtime & uptime notices for all outages in production or non-production outages         

Skills: 

• Deployment management using HP PPM Kintana or any other tool

• database refresh management, production cutover management, infrastructure management, dev, SIT & UAT instance preparation & cutover management, project management, HP PPM & Kintana deployment management, Change management using ServiceNow, Incident Management using ServiceNow,

• Experience in infrastructure project management interacting with DBA team, Server team, OS administration team, experience in Production support management, excellent PowerPoint preparation skills, excellent verbal and written communication skills

Education:      

• A bachelor's degree in computer science or a related field is generally the minimum educational requirement for this position.

• Experience: 10+ years in Release Management & Project Management and preferably ITIL and PMP certified

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